02 — Experience

Résumé

Active Directory & IT Infrastructure Engineer

IT systems administrator with over 15 years of experience specializing in the design, deployment, support, and analysis of IT infrastructure and management systems, with a focus on Active Directory, automation, virtualization, and Windows Server.

Active Directory Engineer IV

M&T Bank · Buffalo, NY
2021 — 2023
  • Facilitated and led a large effort to upgrade Active Directory infrastructure from Server 2008 R2 to Server 2019 across seven domains containing more than 100 domain controllers.
  • Overhauled the Active Directory monitoring solution and transitioned it to Dynatrace, including management, technical performance, error, event, and external-team dashboards.
  • Created and deployed custom PowerShell modules to automate repetitive tasks including keytab, SPN, and Active Directory group creation.
  • Led a small contractor team implementing Active Directory Kerberos integration with Oracle Database and Teradata infrastructure.
  • Led the effort to modernize internal documentation by moving it from SharePoint documents to Confluence.

IT Infrastructure Engineer II

Fidelis Care · Amherst, NY
2015 — 2017
  • Deployed and managed internal GitLab infrastructure and created a pipeline to test and sign PowerShell modules used company-wide.
  • Took ownership of the company-wide Windows infrastructure patching process, patching more than 4,000 servers monthly.
  • Migrated more than 50 unique applications across hundreds of environments from legacy Active Directory infrastructure to a newly designed environment.
  • Created documentation and processes to accelerate the Active Directory infrastructure migration project and reduce errors.

Systems Administrator

Advance2000 · Amherst, NY
2012 — 2015
  • Administered Microsoft-focused domains of varying sizes across diverse setups, topologies, and applications.
  • Administered more than 60 XenServer 6.2 hosts for virtual GPU-enabled desktops in a multi-tenant configuration.
  • Deployed more than 10 Citrix XenApp or XenDesktop environments ranging from five to 500 seats.
  • Managed and coordinated multiple infrastructure migrations for organizations with more than 50 employees.

Systems Administrator

Sykes Enterprises (formerly ICT Group) · Amherst, NY
2008 — 2012
  • Administered a Microsoft-centric office of 300 agents and 50 managers, supporting workstations, servers, and Avaya systems.
  • Built Active Directory group policies that automated common tasks and reduced daily maintenance.
  • Led two- and three-person teams for multi-site deployments and upgrades of client software and hardware.
  • Restructured group policies for client-owned applications and reduced login times by 40%.

Datacenter NOC Operator

ShatterIT · Buffalo, NY
2007 — 2008
  • Implemented Microsoft Exchange, Active Directory, and DHCP through Windows Small Business Server in a 24/7/365 data center.
  • Built and wired multiple server cabinets under time constraints.
  • Implemented redundant networking for client racks in a raised-floor environment.

Lansys Student Assistant

University at Buffalo, CIT · Amherst, NY
2003 — 2008
  • Implemented a 10-station test environment for Microsoft WSUS setup and deployment.
  • Performed basic forensics on compromised production servers with supervision.
  • Created policy and procedure documentation and Windows Server automation scripts.

Independent consulting

A small, limited-engagement consulting practice focused on infrastructure architecture and automation.

Founder & Independent Infrastructure Consultant

Struxture IT, Inc. · Buffalo, NY
2017 — Present · limited engagements
  • Standardized client deployments for Active Directory, ADFS, RDS, Citrix, and application servers using PowerShell DSC.
  • Implemented Citrix and Microsoft identity infrastructure for clients migrating into private-cloud environments.
  • Built internal GitLab and Docker infrastructure for testing and deployment automation.